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Customer Administrator
Location: WellingboroughContract Type: Temporary (2+ months)Hybrid Working: Possible after initial training period
About the Role:
One of our clients is seeking a detail-oriented and organised Customer Administrator to join their team. This role involves a wide range of administrative tasks, including onboarding new employees, managing employee records, and providing excellent customer service.
Key Responsibilities:
- Onboarding: Administer new starter onboarding, including document verification, contract issuance, and reference checks.
- Record Keeping: Maintain accurate employee records, ensuring compliance with data protection and employment law.
- Process Management: Efficiently manage employee lifecycle processes, such as leavers, maternity/paternity leave, and contract changes.
- Query Resolution: Respond to employee queries promptly and professionally.
- Report Generation: Prepare and analyse various reports, including headcount, starters, and leavers.
- Data Entry and Administration: Perform data entry tasks, mail merges, and other administrative duties.
- Compliance: Ensure compliance with relevant employment laws and regulations.
Essential Skills and Experience:
- Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent organisational and time management skills
- Attention to detail and accuracy
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexibility and adaptability
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
