Operations Manager

Operations Manager – Electronics and Distribution

Location: WellingboroughSalary: Circa £65,000 + 20% Bonus (Quarterly)Benefits: 5% Employee / 4% Employer Pension Contributions, Life Assurance (x4), Private Medical (Single Membership), Additional Customer Benefits Post-Probation

An exciting opportunity has arisen for an experienced Operations Manager to join a leading electronics repair & logistics business. This is a key leadership position within the Wellingborough facility, overseeing operations and driving performance improvements in a fast-paced repair and refurbishment environment.

The Role:

• Manage and optimise repair operations to ensure efficiency, quality, and cost-effectiveness.
• Oversee electronics repair, refurbishment, and reverse logistics processes, ensuring maximum output while maintaining high standards.
• Develop and implement key performance indicators (KPIs) to monitor operational success.
• Plan and allocate resources effectively to meet customer demand for repair and refurbishment services.
• Lead and inspire teams to deliver high-quality repairs and continuous improvement initiatives.
• Drive quality improvements using Continuous Improvement (CI) methodologies.
• Develop and implement change programmes to enhance operational efficiency.
• Ensure compliance with Health & Safety regulations and industry standards.
• Work closely with HR to drive succession planning, recruitment, and staff development.

What We’re Looking For:

• Proven experience in an Operations Manager or Senior Leadership role within an electronics repair, refurbishment, or reverse distribution environment.
• Strong leadership skills with the ability to build and develop high-performing teams.
• Experience in implementing efficiency, quality, and process improvement initiatives.
• Strong commercial and financial acumen, including budgeting, forecasting, and KPI management.
• Knowledge of Health & Safety laws and regulations, ideally IOSH qualified.
• Experience with Quality/Environmental management standards is desirable.
• Excellent problem-solving, communication, and decision-making skills.

What’s On Offer?

• Salary circa £65,000 with a quarterly bonus of up to 20%.
• Private medical cover (single membership), life assurance (x4), and a generous pension scheme.
• Additional customer benefits available upon passing probation.
• The opportunity to join a succesful and substatially growing electronics repair business with a strong industry presence.

If you’re an experienced Operations Manager with a background in electronics repair, refurbishment, or reverse logistics, apply today!