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We are currently recruiting for a Customer Service & Logistics Manager to join our client's team based near Rye, in East Sussex. This is an excellent opportunity to work with a well-established and growing organisation that offers great potential for career growth.
As the Customer Service & Logistics Manager, you will be responsible for managing a dedicated team of customer service professionals, ensuring that they deliver a first-class customer experience. Reporting to the Operations Manager, you will use your excellent communication and organisational skills to establish strong relationships with suppliers and customers. Your expertise in logistics will be essential in liaising between departments to ensure stock availability.
Please find all the details below:
Job Title: Customer Service & Logistics Manager
Location: Rye, East Sussex, office based (Your own transport is required due to the location of this business)
Salary: 35,000 - 45,000 DOE
Hours: Monday-Friday, 8:30am - 5pm, with a 1 hour lunch break
Benefits: 23 days + Bank holidays, Company pension scheme and healthcare scheme.
Your main duties as the Customer Service & Logistics Manager would be to:
- Manage a small customer service team, fostering a culture of excellence and motivation.
- Oversee sales orders, website sales, logistics, and customer issues.
- Collaborate with various departments to ensure efficient stock availability.
- Demonstrate leadership through personal example and inspire team members to excel.
Requirements for this position:
- Proven experience in a similar role, preferably in the construction supplies sector or similar.
- Strong customer service skills with a focus on putting the customer at the centre of everything.
- Outstanding communication and organisational abilities.
- Ability to thrive under pressure and maintain attention to detail.
- Business management acumen and a continuous improvement mindset.
Next steps:
If you're seeking a rewarding opportunity where you can lead a dynamic team and drive exceptional customer service, then we invite you to apply for the role of Customer Service & Logistics Manager. Join our client's growing organisation and take the next step in your career. Apply now!
Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100* voucher of your choice! Terms apply*
Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Emma (Candidate Manager) or Nicola (Permanent Consultant).
We look forward to your application.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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