Service Engineer

Location: Saffron Walden (CB11)
Duration: Permanent
Hours: 9am until 5:30pm (Monday to Friday)
Salary: 27,000 to 32,000
Job Reference: 35389

Polytec are looking for a Service Engineer for our client based in Saffron Walden. This is a role involving service, repair and installation of products and is office based with regular UK and international travel.

Responsibilities:

* Telephone support and remote diagnostics of products to identify issues and take necessary action
* Pre and post sales technical support
* Servicing and repair of equipment in-house or on-site both UK and internationally
* Manage customer relationships resolving critical situations promptly
* Assist with managing service parts inventory levels
* Service training for staff and distributors
* Installations and user training

Requirements:

* At least 3 years' experience working in an equipment service environment, ideally with laboratory instrumentation
* Broad experience of providing service and support to customers
* Experience of working to necessary Health and Safety requirements
* Ability to read and understand wiring diagrams and instruction manuals
* IT literate competent using Microsoft Office
* Full UK driving license

Please contact us as soon as possible for more details or apply below!