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Customer Service / Planner
£24,000 - £25,000K
South Manchester
Well established Business
Excellent opportunity to join this well-established business who are seeking a Customer Service Planner to join their busy team. You will work as part of a close knit team to support the field- based engineers.
As a Customer Service / Planner duties will include:
- Effective and efficient planning of Field based Engineers
- Scheduling work for field-based engineers.
- Ensuring engineer diaries are efficiently planned
- Arranging site access for engineers to ensure agreed response times are met.
- Maintaining service management system with correct, concise information.
- Day to day liaison with engineers reporting on scheduled progress.
- Deal with client and internal calls/emails and resolve queries efficiently.
- Reporting all customer complaints and product/process non-conformities.
As a Customer Service Planner you will have the following key skills:
- Good knowledge and experience with Microsoft Word & Excel
- Excellent communication skills and phone manner
- Ability to work as part of a busy team
- Self-motivated
- Good attention to detail
Customer Service / Planner | South Manchester | £24,000 - £25,000
Please note - due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 7 days of your application then unfortunately you have been unsuccessful.
By submitting your application you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website
