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Sales Administrator
A private residential house builder have an immediate requirement for a Sales Administrator to join their Sales department based in Sale, Cheshire.
About the Sales Administrator role:
Supporting the Sales Manager by administering the customer care and sales information system and provide all other administration services for the sales department and staff.
Duties and responsibilities will include:
- Provide secretarial assistance to Sales Manager producing letters, memos, reports, spreadsheets, filing; and general administration for the sales department
- Record/input sales releases, reservations, cancellations, exchanges, hand-overs and legal completions onto the CRM, along with full customer details/choices and produce/post relevant letters and statements.
- Produce and maintain plot files
- Produce/amend standard forms for use on site and in the office to assist the sales team. Ensure that all documentation is up to date
- Liaise with company solicitors regarding exchanges and completion and update the CRM and the Sales Manager accordingly
- Take telephone enquiries from prospective customers regarding both forthcoming and existing sites, updating Contact Builder database for future use with mailshots
- Input customer enquiries into the marketing system and produce mail shots as required
- Liaise with Sales Consultants and ensure they receive relevant copies of letters, price lists, memo's, reports and standard forms as required
- Update Company website with all changes and ensure all information is correct on a regular basis
- Complete customer handover files and arrange for them to be taken to site pre legal completion
- Take telephone calls from customers following legal completion and deal with enquiries regarding snagging in accordance with Company policy
- Ensure meter readings are passed onto utility companies in accordance with Company policy.
Sales Administrator skills and experience required:
- Previous experience in property Sales
- Professional attitude and approach to work
- Ability to plan, prioritise and organise own workload
- Excellent communication skills, written and oral
- Excellent administrative and IT skills (Excel, Word, Outlook)
- Ability to work effectively in a team and independently
- Ability to develop good working relationships
- Ability to multi task and manage your time effectively to meet strict deadlines
- Full driving licence
The company are offering a competitive basic salary and various additional company perks including:
- Flexible working hours (39 hours per week, core hours 9-3pm)
- 1 day working from home (Monday - Wednesday)
- 25 days annual leave (including Christmas shutdown)
- Pension scheme
- Free parking
- Mileage for site travel (or use of a company pool car)
- Free breakfast and lunches provided on site (chef available Wednesday-Friday)
How to apply
If you are interested in Sales Administrator role and would like to apply, please contact Deena at Fawkes & Reece for a confidential chat, or apply via the link provided.
