Pensions Administration Manager

Job Role: Pensions Administration Manager

Location: Sale, UKSalary: Up to £45,000 (based on experience and qualifications)

Working Model: Full-time / Temporary contract (1year)

Reference Number: 9551

About the Company

My client is an award-winning Pensions specialist firm with a strong commitment to building long-term, trusted relationships with clients. Due to business expansion and the launch of new products in the UK market, they are seeking a Pensions Administration Manager to join their dynamic team and contribute to their ongoing success.

Main Purpose of the Job

As the Pensions Administration Manager, you will provide inspired leadership, support the pensions team, and manage the day-to-day operations across the administration teams. You will oversee the training and development of your team, ensuring they uphold the highest professional standards and adhere to our company and regulatory guidelines.

This role requires regular collaboration with various internal departments, as well as external entities such as financial advisers, surveyors, lenders, and solicitors. With exciting growth ahead, this is an excellent opportunity for someone with 5+ years of experience in the pensions or financial industry to make a significant impact.

This is a temporary 1-year contract, operating as a go-to SIPP Pensions specialist.

Key Responsibilities

• Leadership & Management: Lead and manage the various administration teams to deliver seamless service to clients and advisers, ensuring compliance with company and regulatory standards.
• System & Process Improvements: Work with Group Technology to identify and implement system and process enhancements that deliver efficiencies and service improvements.
• Team Development: Manage and mentor team leaders, driving their development and ensuring they deliver on operational plans.
• Complex Administration Support: Provide support for complex areas of day-to-day administration and handle a wide range of queries from advisers and members.
• Issue Resolution: Address non-standard queries and policies, resolving issues effectively and efficiently.
• Initiative Management: Oversee the implementation of new initiatives, working closely with internal resources.
• Client & Adviser Relationships: Build and maintain strong relationships with advisers and clients, ensuring exceptional communication and service.
• Process Awareness: Maintain an in-depth understanding of business processes, transactions, and trends, and identify any anomalies.

Key Skills

• Proven leadership and management abilities to guide teams while ensuring day-to-day operations are running smoothly.
• Excellent communication skills (both verbal and written) for liaising with teams, clients, and advisers.
• Strong analytical skills with an eye for detail and the ability to review and enhance processes.
• Excellent organisational and multitasking skills, with the ability to prioritise and meet deadlines.
• Ability to work with diligence and go the extra mile to achieve positive outcomes.
• Knowledge of pension rules and the ability to perform complex calculations such as drawdown, bereavement benefit, and divorce calculations would be a distinct advantage.

Experience, Knowledge, & Qualifications

• Minimum 3 years of experience in an operational or administration management role, preferably within the pensions or finance industry.
• Direct experience in UK pensions would be highly advantageous.
• A strong track record of managing teams towards set goals and delivering operational excellence.
• Understanding of the pensions industry and related calculations is preferred.

Remuneration & Benefits

• Up to £45,000 basic salary (based on experience and qualifications.)
• Life Insurance (after qualifying period).
• Private Medical Insurance (after qualifying period).
• Support with study costs and professional exams relevant to the pensions industry.

To apply, please send across your CV

About Recruit UK:

As specialists in financial services recruitment, we bring unique expertise, insight and connections, whether you are looking for a new job or are trying to fill a role. We have a reach of more than 100,000 financial services connections.Right now, Recruit UK are pleased to be working with a UK Pensions Firm in Sale on a Pensions Administration manager role.

Our commitment to you

• Start every journey with a conversation to find out about you in depth.
• Provide honest feedback on where you fit in the jobs market.
• Use our network across the financial world to match you to your perfect position. Or if we think you already have it, we’ll tell you.
• Take a holistic mindfulness approach - career happiness is rarely just about the money.
• Cover the whole of the UK with a local touch through our regional teams.
• Never pester you.