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An excellent opportunity has arisen for a Credit Controller/Collections Executives to join a leading commercial finance service provider in the North West.
The position will work across key areas, including ledger collections, verifications, and credit control. As a Credit Controller/ Collections Executive your primary responsibility will be recovering funds, following compliant and efficient standards.
You will also work toward meeting both personal and team targets, ensuring the highest standards of service and professionalism are consistently upheld.
Key responsibilities
- Take ownership and be responsible for your assigned case, ensuring they are progressing by using different methods to establish the debtor contact and escalate through the collections process. Thinking outside the box and amending the strategy in accordance with the case.
- Obtain payment, gather evidence in relation to debtor disputes, defend the debtor(s) dispute/reason for non-payment.
- Where appropriate, agree payment plans in a timely and satisfactory manner, ensuring that you have checked the financial health of the company and gathered evidence from the debtor(s) claims that they are unable to pay in full.
- Ensure promised payments and payment plans are maintained.
- Manage your own workload and prioritise work to meet business targets and team targets.
- Maintain quality and professionalism whilst accurately controlling ledgers.
- Perform against targets individually whilst contributing to the overall productivity of the team and be reactive to the changing needs of the business.
- Any duty you may be asked to perform as part of a special project from the collections manager.
