- Hybrid Working
- 26 days holidays plus bank holidays
- On-site parking
- Team events
- Company Bonus scheme (£2,000 / £3,000 per year)
- Additional Holiday purchase schemes
- On-site gym
- Pension plan
- Cash Collection - achieve monthly cash collection targets focusing on both proactive and overdue credit control using a variety of communication methods
- Prioritise collection of debt by value and profile, ensuring that contact has been made within the insurance policy requirements
- Recording and maintaining detailed records of account activity
- Monitoring daily cash received to ensure that accurate information is always available for reporting purposes
- Query Resolution - Liaise with internal colleagues across the business to resolve invoicing queries
- Process credit notes in a timely fashion once the required authorisation has been obtained
- Identify trends and ensure these are appropriately escalated to reduce ongoing queries/ errors
- Process self-billing invoices to tight timescales ensuring attention to detail
- Prepare and reconcile applications for payment
- Account Management - Ensure a high level professional service is provided to clients in all interactions
- Accurate reconciliation and proactive chasing of client accounts on both billed and unbilled debt, providing necessary information that will indicate amounts due, queries to be resolved and actions being taken
- Ensure cash receipts are accurately forecasted/allocated and that unallocated items are monitored, chased and cleared
- Provide statements to clients on monthly basis
- Proven track record in a similar position within a large B2B organisation
- Experience working to targets and deadlines and to prioritise workload
- Good all round Microsoft Office experience including intermediate level Excel skills
- Process driven and able to identify improvements and opportunities
- High degree of organisational skills, with the ability to multi-task and produce high quality results within tight deadlines
- Excellent communicator with effective negotiation skills who can liaise at all levels
- Ability to form relationships with clients, leaving a positive impression of the business, whilst also ensuring cash collection