Back to search
A Customer Service Advisor is sought after to provide excellent customer service and support in the Technology & Telecoms industry, based in Salford Quays. The successful candidate will be responsible for ensuring customer queries are handled efficiently and accurately.
Client Details
This company is a large player in the Technology & Telecoms sector, with over 1000 employees. They focus on providing top-notch telecom solutions for a variety of clients. They are known for their commitment to innovation, technology, and excellent customer service.
Description
- Provide excellent customer service and support to clients
- Respond to customer enquiries via phone, email, and live chat
- Resolve customer issues efficiently and accurately
- Maintain up-to-date knowledge of the company's products and services
- Ensure customer satisfaction and provide professional customer support
- Collaborate with team members to improve overall customer service
- Manage customer relationships and build customer loyalty
- Participate in team meetings and training sessions
Profile
A successful Customer Service Advisor should have:
- Excellent interpersonal and communication skills
- The ability to handle difficult situations with professionalism
- The ability to work well in a team environment
- A commitment to providing excellent customer service
- Strong problem-solving skills and the ability to think on their feet
- A positive and proactive approach to work
Job Offer
- Salary £24,000
- A positive and collaborative company culture
- Opportunities for professional development and growth
- A role in a reputable company in the Technology & Telecoms sector
We encourage all interested and qualified Customer Service Advisors to apply for this exciting opportunity in the Technology & Telecoms industry.
