Back to search
An exciting opportunity has arisen for a customer service executive specialising in accounting and finance to join a well-established market leading company based in Salford. Primarily providing accounting and finance subject matter expertise within the technical Support to advise and help customers use the software.
My client is in search for a candidate with accounting experience who is looking to build a career working in a customer service role. Ideally the candidate should be a super user on an ERP system.
Key Responsibilities
- Advising on accounting and Finance issues for customers
- Provide application support to clients via telephone, email and remote access
- Diagnose incidents and assess priority
- Assist on new customer implementations
- Functionality implementation for existing customers
- Internal and external training and documentation
Required Skills
- Accounting/Business Finance experience or qualifications
- Experience training or supporting other staff with accounting software.
- Analytical problem solver
- Ability to provide a professional and enthusiastic service, ensuring that any interactions clients have with the company are positive
- Strong verbal and written communication skills
- Desire and ability to become an expert in complex applications
- Experience in a customer facing position
Salary and benefits offered:
- Salary of up to £40,000
- Hybrid / flexible working arrangements
- Company pension scheme
- Death in service benefit of 6x salary
- Permanent health insurance
- Private health care for family
- Employee assistance programme
- 25 days annual leave plus statutory bank holidays
- Free on site parking
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice
Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
