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Financial manager
Head of Case Management

Head of Case Management

Candidate Source Ltd

Posted 15 hours ago, valid for 10 days

Salford, Greater Manchester M50 3TY

Full Time

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Sonic Summary

A financial mis-selling claims management company is seeking an experienced Head of Case Management or Solicitor with a background in claims management.
The role involves managing a diverse caseload and overseeing a team of approximately four case handlers as the company grows.
Key responsibilities include processing cases efficiently, liaising with clients and stakeholders, and ensuring compliance with regulatory guidelines.
Candidates should have proven experience in case management, strong attention to detail, and knowledge of industry regulations.
The position offers a competitive salary, a commission and bonus scheme, and benefits including 30 days holiday and career progression opportunities.

A financial mis-selling claims management company is recruiting an experienced Head of Case Management or Solicitor with experience in claims management. As the company continues to grow the job will develop to manage a team of approximately four case handlers.THE ROLE:Overall, you will manage a diverse caseload, ensuring each case is processed efficiently and within regulatory guidelines. This includes:

Manage and process a high volume of cases from initiation to resolution.
Liaise with clients, third parties, and other stakeholders to gather necessary information and documentation.
Review case files, ensuring accuracy and compliance with company policies and legal requirements.
Provide regular updates to clients and other parties involved in the case.
Identify and escalate complex cases to senior management or specialized teams.

KEY SKILLS & EXPERIENCE:

Proven experience in case management, claims handling, or a similar role.
Strong attention to detail and the ability to manage multiple tasks simultaneously.
Knowledge of industry regulations and best practices.
Strong problem-solving skills and the ability to make sound decisions under pressure.

SALARY & BENEFITS:

Salary is genuinely Competitive.
Commission and bonus scheme.
30 days holiday (10 used during company shutdown) + public holidays.
Early finish Friday.
Career progression.
Free car parking.
Gym membership.

Please apply today for immediate consideration.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

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