Property Manager

Collins Property Recruitment are working closely with a Property company who own a number of serviced properties in Manchester. As the Property Manager, you will be the main point of contact with residents.The successful candidate will have previous experience of working within property or similar property customer service related positions.This is a full-time position, but flexibility will be required due to the shift pattern nature of the role. The salary will range depending on experience, up to £28,000 per annum.Responsibilities include:

• Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home.
• Conducting customers viewings and tours where required.
• Undertaking pre-let inspections and scheduled inspections of communal areas.
• Managing defects, repairs and warranty issues through to completion.
• Logging receipt and collection of customer parcels.
• Key management.
• Building security and resident administration in line with GDPR.
• Administrative duties including conducting right to rent checks, processing invoices, processing tenancy termination notices and producing system reports.

Minimum requirements:

• A reasonable level of general education or equivalent with demonstrable written and numerical skills is desirable.
• Awareness of H&S requirements on site and a demonstrable ability to implement H&S on site when required.
• Continually strives to improve knowledge, skills and abilities to produce the best results
• Helpful, friendly personality with effective communication skills.
• Behave in a professional, courteous and helpful manner towards colleagues and residents at all times.
• Be a positive advocate for change, highlighting and implementing business improvement initiatives.
• Adopt a teamwork approach.
• A flexible approach to work.
• Positive attitude and ability to work with little supervision.
• Smart and presentable in appearance.
• Competent in Microsoft Word, Excel and Outlook.
• Strong proven record of providing excellent customer service in a customer facing role.
• Previous experience in residential property management sector is desirable.
• Knowledge of other languages may be an advantage.

If you’re interested in this role or perhaps know someone who might be, then contact Samantha Boyling at Collins Property Recruitment. We will get in touch if your skills and experience match the role.If you refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!