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- Annual Salary: Up to £30,000 depending on skills and experience
- Location: Salisbury
- Job Type: Full-time
Join a market-leading UK electronics company in a vital role within our busy Customer Support team. As a Sales Administrator, you will be the first point of contact for our customers, playing a critical role in processing sales orders and ensuring a smooth customer experience.
Day-to-day of the role:- Perform administrative duties such as processing sales orders, raising new quotations, issuing credit notes, and more.
- Communicate with customers via phone and email to process orders and respond to sales enquiries.
- Collaborate with internal teams like purchasing and despatch to ensure seamless operations and top-notch customer support.
- Process web orders and payments efficiently.
- Run daily sales reports as required.
- Maintain and update the sales database with customer details.
- Previous experience in a customer support or sales admin role.
- Strong administrative and organisational skills with a keen eye for detail.
- Excellent written and verbal communication skills.
- Proactive, “can-do” attitude with the ability to multitask.
- Proficient in Microsoft Excel, Word, and Outlook.
- Willingness to learn and develop with full training provided.
- Knowledge of a CRM system is advantageous but not essential.
- A driving license and reliable transport are necessary due to the location.
- Competitive salary based on experience.
- Flexible working hours: 8.30am to 5pm, Monday to Thursday, and 8.30am to 4pm on Friday. Part-time hours are also considered.
- Holiday entitlement starts at 22 days plus Bank Holidays, increasing each year to a maximum of 28 days.
- One month paid sabbatical after 6 years of service.
To apply for the Customer Support / Sales Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
