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Job title: Service Manager (Availability & Capacity Manager)
Location: Salisbury (Office Based position)
Day Rate: Dependant on experience (PAYE Umbrella)
Role:
An opportunity has come available for a Availability & Capacity Manager to work on behalf of a highly respected IT Consultancy.
Key Responsibilities include but are not limited to:
- Oversee and ensure adherence to policies, handling all related activities efficiently.
- Capacity Planning and Forecasting(establish and maintain plans for current and future demands, track IT resource usage, and forecast needs considering service level agreements and other performance requirements)
- Manage all capacity and availability related issues, whilst communicating with other Service Management departments, and ensure stakeholder resources are identified and coached.
- Performance Improvement, implement appropriate capacity IT changes to enhance performance, and ensure service levels are met.
- Produce high-quality reports and manage associated actions, maintain and improve Problem Management documentation.
Essential Requirements:
- Security Clearance - Interview Process
For full details and to be considered for this exciting opportunity, please apply or contact Tom Gibson at CITILINE.
Citiline Limited is acting as an Employment Business in relation to this vacancy.
