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Administrator / Receptionist

Administrator / Receptionist

Get Recruited (UK) Ltd

Posted 10 days ago, valid for 13 hours

Salisbury, Wiltshire SP2 0AF, England

Full Time

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Sonic Summary

The Trainee Administrator position is based in Salisbury and offers a salary of up to £27,000.
The role requires experience in a Customer Service, Administrator, Receptionist, or Customer Experience position.
Key responsibilities include handling customer inquiries, processing bookings, and managing customer records.
Candidates should possess excellent communication skills, problem-solving abilities, and be proficient in Microsoft Office.
The position involves weekend work from Thursday to Monday in a fast-paced environment.

TRAINEE ADMINISTRATORTHURSDAY - MONDAY - WEEKEND WORKSALISBURYUp to £27,000 + TRAINING & DEVELOPMENT

THE OPPORTUNITY:

We're exclusively recruiting on behalf of leading and highly successful business. If you are working in a similar Customer Service, Administrator, Receptionist or Customer Experience role, and you're looking to advance your career in a fun and fast-paced business, this opportunity is not to be missed!THE ROLE:

Handling incoming calls, emails and online enquiries promptly and efficiently
Processing bookings using an online booking system
Handling customer concerns, enquiries and complaints
Managing booking rescheduling and modifications
Processing refunds where applicable
Ensuring customer records are kept up to date
Providing customers with relevant information about their bookings both in advance and on the day
Providing administrative support to the Operations team

THE PERSON:

Experience in a Customer Service
Excellent communication skills and ability to liaise with customers
Strong problem solving abilities
Able to work well in a fast-paced and sometimes pressurised environment
Intermediate user of Microsoft Office packages
Strong attention to detail
Excellent organisational skills
Confident to work efficiently as part of a team

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