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Do you have experience in a Housing/Support Living setting?
Reed are working with one of the UK’s largest social housing providers to recruit a dedicated Housing Officer to join their team, providing exceptional housing management services at 2 retirement living schemes in Salisbury.
The role involves working closely with a Wellbeing & Community Connector to support the residents in leading independent and socially connected lives within a safe environment. This position requires a blend of operational management, health & safety compliance, and customer service excellence
Housing Officer
- Part Time, 30 hours per week
- Salisbury
- £12.00/hr, equivalent to £18,750 per annum.
Day to Day of the Role:
- Assist Delivery Managers with the operational management of the Independent Living Scheme.
- Deliver an on-site housing management service that supports residents’ independence and safety.
- Encourage Ageing Well initiatives and foster social connections among residents.
- Conduct routine health & safety checks, including building and fire safety, and warden call system checks.
- Identify and manage risks, ensuring safeguarding measures are in place and actions are taken to manage risks effectively.
- Perform associated administration and planning tasks to facilitate the smooth running of the scheme.
- Maintain clear and accurate records, ensuring all information is represented and captured precisely.
Required Skills & Qualifications:
- Experience in a housing environment or demonstrable experience in frontline customer service.
- Good general IT skills, including proficiency in Microsoft Office and the ability to learn in-house systems.
- Excellent record-keeping skills with attention to detail.
- Self-motivated with strong organisational skills and a passion for delivering innovative services.
- Ability to work collaboratively and communicate information clearly with various stakeholders.
- Practical and logical thinking with the ability to produce high-quality work and overcome issues to meet deadlines.
- Commitment to delivering excellent customer service and handling feedback and complaints effectively.
Benefits:
- Retirement savings plan- up to 7% matched contribution
- Life assurance- 3.5x Annual pay
- Up to £10k interest-free loan for home work spaces
- 24/7 access to a confidential counselling helpline
- Healthcare cash plan
- Cycle to work scheme
- Annual company day
- Deals and discounts on shopping, travel, optical and many more…
How to Apply:
To apply for the Housing Officer position, please APPLY NOW to be contacted for an informal conversation!
