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Position Summary:
Join my clients dynamic sales team and contribute to selling new homes efficiently, meeting or exceeding target prices and forecasted timescales. As a Home Sales Consultant, you will act in the best interest of the company, adhering to rules and regulations to ensure our commitment to exceptional service for our customers.
Key Working Relationships:
- Sales Manager
- Sales Director
- Marketing Administrator
- Site Managers
- Sales Advisors
Main Duties:
- Product and Market Expertise:
- Maintain up-to-date knowledge of their homes, construction processes, local area insights, competitors, and unique selling points.
- Understand and professionally apply knowledge of relevant regulations to enhance customer interactions.
- Health & Safety Compliance:
- Ensure adherence to their Health & Safety Policy and Personal Safety Policy, including proper use of PPE in construction areas.
- Customer Engagement and Sales:
- Proactively approach prospects, manage visitor records, and follow-ups through Weekly Visitors Analysis forms and our CRM system.
- Address the needs of visitors and potential purchasers efficiently and courteously to drive sales.
- Handle reservations and initiate accurate paperwork swiftly, ensuring purchasers are well-informed about the sales process.
- Relationship Management:
- Develop strong relationships with solicitors, estate agents, financial advisors, and valuers to facilitate smooth transactions.
- Manage part-exchange properties effectively, overseeing marketing, pricing, and condition checks.
- Marketing and Sales Strategy:
- Provide feedback and recommendations on pricing, house types, layouts, and marketing strategies.
- Sell customer extras from the options range, meeting set targets and timescales.
- Operational Excellence:
- Ensure the Sales Office, Show Homes, and other customer-facing areas are well-maintained and present a professional image.
- Maintain accurate and sufficient stock of sales and marketing materials.
- Continuous Improvement:
- Participate in new development appraisals and meetings as necessary.
- Liaise effectively with the Site Manager to stay informed about construction progress and safe viewing areas.
- General Responsibilities:
- Comply with company policies and procedures, undertaking additional tasks as required to meet business needs.
Salary and benefits:
- Competitive salary up to £32k basic DOE
- 33 days holiday inc bank holidays
- Bonus and commission scheme
- BUPA cover
- Pension
- Lots more
Flexibility Clause:
The client values flexibility, expecting all staff to work compatibly with their roles and aligned with company objectives. The job description may be reviewed and amended to meet the future needs of the business.
This role is designed for individuals who are passionate about the real estate industry and are committed to excellence in sales and customer service. If you are looking for a challenging yet rewarding career, join my client as a Home Sales Consultant and be part of their success story.
