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Customer Service Advisor - B2B - German Speaking

Advancing People
Posted 18 days ago, valid for a month
Location

Sandy, Bedfordshire SG19 1AG, England

Salary

£27,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Advancing People - Multilingual Recruitment Specialists is seeking a German Speaking Customer Service Advisor for a full-time permanent position in Sandy, Bedfordshire.
  • The role involves providing excellent customer service to clients in German-speaking regions and managing enquiries via phone and email.
  • Candidates must be fluent in German and possess strong customer service skills, along with good computer abilities and a positive attitude.
  • The position offers an annual salary of up to £27,000 plus attractive company benefits, with a hybrid work arrangement requiring commuting to Sandy three times a week.
  • Applicants should ideally have experience in customer service, with the job requiring a commitment of 37.5 hours per week from Monday to Friday.

Advancing People - Multilingual Recruitment Specialists are now recruiting for Business to Business German Speaking Customer Service Advisor for their client based in Sandy, Bedfordshire.

As a German Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the German speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

  • Receive incoming calls
  • Deliver high quality customer service
  • Assist with new customer's enquiries
  • Process orders received via the telephone, fax, e-mail or internet
  • Be proactive in the area of Customer retention

Person Specification:

  • Fluent in German
  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Ability to work effectively as part of a team
  • Good computer skills
  • Positive "can do" attitude

This is a full time permanent position offering an annual basic salary of upto 27,000 + attractive company benefits

This is a Hybrid position & iff successful you would need to commute to Sandy 3 times a week.

Monday - Friday, 37.5 hours a weeks

Apply now!

Advancing People - Multilingual Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.