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An award winning company in the marine sector. With an international client base and an excellent reputation, a core company value is the delivery of an unparalleled level of in-service support to each of our clients. The successful Aftersales Coordinator will represent the company in every interaction they have.
This a permanent position paying from 28,000.
As a Aftersales Coordinator you will be:
- Responding to incoming aftersales and warranty requests
- Logging and maintaining a detailed tracker of all support requests & spare parts orders
- Preparing costings, quotations and invoices
- Using initiative to rapidly resolve problems in an efficient manner, often working under tight timescales.
- Coordinating refit projects, including shipping logistics, import/export of vessels
- Off-site works whilst liaising with and updating clients' order progress
- Planning of works in collaboration with the Production team, allocating labour, estimating work content, and creating quotations
- Arranging all travel bookings and logistics for Aftersales visits
- Working with customs agencies to ensure a smooth delivery through transit of goods and parts
- Managing incoming calls, transferring internally and ensuring messages are forwarded immediately to the responsible person
- Proactive, can-do attitude with a drive to boost sales
- Experience in sales, negotiations, and quoting works
- Experience with ERP software (ideally Sage 200)
- Experience working in a client-facing role
- Strong knowledge of the marine sector
- Advanced Microsoft Office skills.
- Training and development
- Private Pension
- Life Insurance
- 25 days holiday plus bank holidays
If you are an experienced Aftersales Coordinator looking for a new challenge Apply Now! Or call Sam on (phone number removed).
