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Customer Service

Reed
Posted 4 days ago, valid for a month
Location

Sawbridgeworth, Hertfordshire CM21 0BJ

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The company is seeking individuals with customer service experience to join a growing team in a hybrid role, allowing one day of remote work each week.
  • Candidates should possess strong communication skills, problem-solving abilities, and the capacity to remain calm under pressure.
  • The position involves building relationships with clients, maintaining clear communication, and resolving issues efficiently.
  • The salary for this role is £25,000, with additional benefits including a bonus, pension, gym membership, and supported study opportunities.
  • Applicants should have relevant customer service experience, although the specific number of years is not mentioned.

Are you looking to transfer your existing Customer Service skills into an office or already have this experience and are looking for your next role?

Do you want to work for a company who are keen on supporting and developing their team and who offer supported study?

Are you hoping for a hybrid Customer Service job where Fridays are your working from home day?

If the above sounds like you, then keep reading.

This Customer Service vacancy is down to company growth, always a good thing to hear!  You will be joining an existing, thriving team and will have the support of Management around you.

We are looking for Customer Centric individuals can provide the 4 Cs of great Customer Service i.e. customer experience, conversation, content and collaboration, is this you?

Customer Service duties are;

  • Building strong relationships with clients and partners to deliver excellent customer service.
  • Keeping communication clear, professional, and responsive across all channels.
  • Maintaining accurate records and reporting key updates to clients and partners.
  • Diagnosing and resolving issues efficiently.
  • Anticipating challenges and taking proactive steps to support our clients.

What We Need:

  • Strong Communication
  • Natural problem solver
  • Keeping calm while working under pressure
  • Organised
  • High level of accuracy

.

Salary & benefits: 

£25000 

HYBRID, 1 day working from home

21 days holiday – plus Bank Holidays

Up to 10% annual bonus

8% pension

Gym Membership

Parking provided

Development, supported study

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.