Back to search
Job Title: Customer Service Advisor
Location: Sawbridgeworth, Hertfordshire
Working Hours: 35 hours per week
Salary & benefits: £23,800 increasing to £25000 after successful probation, 21 days holiday – plus Bank Holidays, Up to 10% annual bonus, 8% pension, Laptop, Mobile Phone, Gym Membership
Join a fast-growing, dynamic team in Sawbridgeworth as a Customer Service Advisor
Our client, has seen remarkable year-on-year growth and is now looking to expand the team.Â
Your Role:
- Building strong relationships with clients and energy partners to deliver excellent customer service.
- Keeping communication clear, professional, and responsive across all channels.
- Maintaining accurate records and reporting key updates to clients and partners.
- Diagnosing and resolving issues remotely to restore power efficiently.
- Anticipating challenges and taking proactive steps to support our clients.
What We Need:
- Communicating with confidence to engage clients and stakeholders.
- Solving problems quickly and efficiently under pressure.
- Staying organised and detail-focused to keep operations smooth.
- Adapting to changing priorities with resilience and ease.
