CCP are delighted to exclusively partner with a fast growing, dynamic company who are now a major player within their niche market. We’re currently supporting them to recruit 3x Customer Service Advisors for their growing customer service operation based at their Head Office in Sawbridgeworth. The roles will be working in a hybrid capacity (4 days in the office + WFH on a Friday) and offer a huge opportunity for career growth and personal development. As a Customer Service Advisor, you’ll play a key role in delivering outstanding service to clients by building strong relationships, ensuring seamless communication (70% email and 30% telephone). Salary: £25,000 Bonus: 10% (5% company performance + 5% individual performance)Location: SawbridgeworthLogistics: 4 Days Office-Based, 1 Day WFH (after your 6-week training period)Hours: 35 Hours Per Week (Monday to Friday, 9am to 5pm)Interview Date: Friday 25th AprilStart Date: Tuesday 6th MayBenefits: 5% Pension, 21 Days Annual Leave + Bank Holidays, 10 Extra WFH DaysExtras: Free Parking, Laptop, Mobile, Gym MembershipWhat’s On Offer:+ Hybrid Working: 1 day per week WFH after your 6-week training period.+ Comprehensive Training: - Week 1: Classroom-based learning. - Weeks 2-3: Shadowing experienced colleagues. - Week 4: Managing your own desk. - Week 6: WFH Fridays kick in.+ Modern Office: Recently refurbished, open-plan space with glass meeting rooms and a collaborative environment.+ Career Growth: Be part of a company with aggressive expansion plans, securing new contracts with councils and housing associations.What You’ll Need:+ Excellent communication skills with the ability to build and maintain strong client relationships.+ Strong problem-solving abilities to diagnose and resolve issues remotely.+ Ability to stay organised and detail-focused to keep operations running smoothly.+ Resilient and adaptable, able to manage changing priorities with ease.+ A stable home setup with fast, reliable internet for WFH days. If you’re looking for a rewarding customer service role in a company with exciting growth plans, fantastic benefits, and genuine career progression – apply today! Important: To be considered for this role, you must be available to interview on Friday 25th April, and available to commence employment on Tuesday 6th May. This opportunity is being recruited for by CCP and is being managed by Sian Moseley-Moon and Danielle Clarke. If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 72 hours.

Customer Service Advisor

Customer Service Representative

Customer Service Representative

Global Customer Service Manager - 1 Year Contract