- Checking the website daily for enquiries and processing ordersSending out samples and following up on customer enquiries
- Making proactive telephone calls to prospective customers
- Providing expert advice and excellent customer service
- Managing the showroom’s appearance to maintain a welcoming and professional space
- Processing orders and handling general administration
- Driving sales through personalised service and product knowledge
- Using the company van when required for deliveries or showroom-related tasks as well as personal use when available
- Previous experience in a showroom, retail, or sales environment
- A friendly, personable, and professional approach to customer service
- Strong communication and organisational skills
- Sales-driven with a proactive attitude towards business growth
- Ability to work independently and take initiative
- A keen eye for detail and showroom presentation
- Full UK driving licence required (for company van use)