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Customer Service Advisor | Scunthorpe | £24,000 - £27,000
The Opportunity:
Are you an experienced customer service advisor, ready to join an established telecoms and network solution provider?
A company that invests in their employees, this is an opportunity to become indispensable to the team, and gain experience with potential to progress within the company.
You will use your excellent customer service skills to ensure that each customer feels valued and comes away from the call/email that their query has been actioned.
The Candidate:
- Communication Skills.
- Problem solving abilities.
- Patience & empathy.
Working Pattern:
- (phone number removed)pm, Monday to Friday.
Package:
- Up to £27,000
- 25 days increases to 26 after 2 years of employment and 27 after 4 years
- Critical Illness Cover
- Employee Assistance Programme
- Pension contribution 5% each way
- Buy and Sell Annual Leave
- Cycle to Work Scheme
- Life Assurance
- Corporate Eyewear Scheme
- Flu Jab Programme
- O2 Staff Benefits
- Additional days leave for birthday
- Benefits following successful probation:
- Cash Plan – eg. claim towards dental bills, 24/7 doctor support line
How the apply for the Customer Service Advisor role:
If you are interested in the role, then please apply via this job board. For more information, please get in touch with the Consultant listed on this page.
Likely Job Titles: Customer Support Representative, Client Service Specialist, Customer Care Associate, Service Desk Agent, Client Relations Coordinator, Customer Experience Agent, Customer Success Representative, Helpdesk Support, Client Service Advisor
About Ford & Stanley Group
Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership, and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom.
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Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.
Services advertised by Ford & Stanley are that of an employment consultancy business.
