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Job Title: Maintenance Assistant
Overall Purpose of Job
To carry out a range of maintenance related tasks to a high standard, in occupied and empty properties, in a courteous and polite manner and in accordance with the relevant safety regulations and organisational policies and procedures.
We offer all our employees a great package of benefits too, including:
- Competitive salary £30,169 which is bench marked against other employers
- Enrolment on our Aviva pension scheme (9.5% employer contribution)
- 30 days holiday (plus extra days off for Bank Holidays/Birthdays)
- Health care scheme
- Flexible/agile working, plus the option to work from home if your role allows
- Enhanced maternity/paternity pay
- Continual professional development including management development.
- A dedicated health and wellbeing programme (access to a variety of support and free benefits)
- Time out of work to carry out volunteer opportunities
Main Responsibilities
- Ensure that the cleanliness, security & safety of our properties is maintained at all times.
- To carry out cleaning activities to an agreed standard
- Cleaning & disinfecting internal areas, including toilets, kitchens & bathrooms
- Property & garden clearance and removal of the associated waste.
- Strimming and cutting of gardens where required.
- To carry out multi-skilled maintenance tasks as required to complete works effectively & efficiently, this would include, but not limited to tasks such as;
- Removal of items within the property including where elements need to be removed to enable new ones to be fitted.
- Replacing, refixing & repairing joinery items within properties, such has internal doors, skirting boards, floorboards stairs, bannisters and kitchen units
- Painting & Decorating tasks in properties as instructed by the trade supervisor or the Empty Homes Co-ordinator/Area Manager.
- Carrying out Plumbing repairs to pipework & wastes where required
- Small Plastering & Bricklaying repairs to internal & external walls.
- Repairs to external paths, including concreting & slabs
- Carry out repair or refixing of rainwater goods to properties.
- Removal & renewal of small areas of floor & wall tiles.
- Installation of items such has shower curtains, grab rails and other minor aids & adaptations to tenanted & empty homes.
- Ensure that adequate stock levels are maintained to enable maintenance tasks to be completed in a timely manner.
- To actively assist the Trade Supervisor to diagnose and carry out the required work within properties.
- To assist with ensuring that materials are available, either pre works or whilst works are ongoing, to ensure that tasks are completed in a timely manner.
- To carry out tasks in compliance with all the Health & Safety legislation and / or the organisations policies and procedures.
- To be customer focused at all times and have the ability to communicate and interact with people at all levels.
- To work with various forms of technology including an iPad to ensure tasks are deployed and completed correctly and efficiently.
- The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo's Safeguarding policies and procedures.
Knowledge, Skill & Experience Required
- Relevant trade qualifications in glazing/ 5 years glazing experience
- Relevant trade qualifications in glazing/ 5 years glazing experience
- Experience of property repairs, construction techniques and maintenance work
- Knowledge in the use and maintenance of tools, plant and machinery relevant to the trade
- Good knowledge of Health and Safety at Work practices
- Ability to carry out dynamic risk assessments.
- Understanding of COSHH regulations
- Customer Care orientated and dedicated to the provision of a high-quality service.
- Full Driving Licence
- Basic IT skills
