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Aftersales & Repairs Supervisor

Xpert Resourcing Ltd
Posted 20 hours ago, valid for 2 days
Location

Scunthorpe, Lincolnshire DN15 7PG, England

Salary

£45,000 - £50,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Xpert Resourcing is seeking a technical lead for a manufacturing and engineering business near Scunthorpe.
  • The role requires managing repairs, warranty issues, and providing aftersales support, with a salary range of £45,000 to £50,000 per year.
  • Candidates should have experience in managing staff, a good understanding of mechanical and hydraulic systems, and welding skills.
  • The position involves overseeing a small team, attending customer sites, and ensuring health and safety compliance.
  • The job offers benefits such as a company vehicle, pension, subsidised gym membership, and 24 days of holiday plus bank holidays.

Xpert Resourcing are delighted to be working with a growing manufacturing and engineering business based close to Scunthorpe who are looking to recruit this very business critical role where you will be the technical lead on the company products, repair works carried out, warranty cover and liaising with customers. You will also be responsible for technical queries and aftersales support.

A company vehicle is provided for work travel.

Duties will include:

  • Overseeing the repairs and warranty department of the business.
  • Attending customer sites to support with warranty issues or repairs.
  • Allocating manpower for specific jobs and deadlines.
  • Costing of jobs for repair work.
  • Providing customer quotations for work to be carried out.
  • Provide detailed records of materials used, labour used and description of work carried out.
  • Responsibility for Health & Safety of the team.
  • Carry out quality control inspections in order to prevent future warranty disputes or claims.
  • Managing a small team of technicians.

Experience / skills required:

  • A good understanding of mechanical / hydraulic systems.
  • Experience of managing staff.
  • MIG and TIG welding skills.
  • Outstanding customer service skills.
  • Excellent communication skills.

Hours of work:

  • Monday to Friday
  • 40 Hours per week

Benefits:

  • Pension
  • Subsidised gym membership
  • Cycle to work scheme
  • 24 days holiday + bank holidays

If you have not received a response within 5 working days, unfortunately your application has been unsuccessful. Xpert Resourcing Ltd is acting as an Employment Agency for this Permanent vacancy.

Job Types: Full-time, Permanent

Pay: 45,000.00-50,000.00 per year

Benefits:

  • Company car
  • Free parking
  • On-site parking

Schedule:

  • Monday to Friday

Work Location: In person

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