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Support OfficerSeaford, East SussexDomestic Violence Service3-Month Contract35 Hours per Week£17.41 LTD / £14.84 PAYE (inc holiday)This is an excellent opportunity to join a Domestic Violence Service in Seaford, East Sussex, where you will play a vital role in helping customers achieve positive outcomes and maintain their independence.THE ROLEAs a Support Officer, you will deliver housing management and tailored support to customers, helping them achieve their goals and maintain tenancies in a safe and supportive environment. Key responsibilities include:
- Developing and implementing SMART support plans with customers.
- Conducting needs and risk assessments and creating risk management plans.
- Supporting customers with tenancy sign-ups and housing benefit applications.
- Advocating for customers and signposting them to additional services.
- Engaging customers and stakeholders to influence service delivery.
- Facilitating resettlement and providing outreach support.
- Assisting customers with budgeting, welfare benefits, and rent payments.
THE CANDIDATEThe ideal candidate will have prior experience in a similar role, particularly within housing management or housing-related support services. Additional requirements include:
- Knowledge of housing, homelessness, and domestic abuse legislation.
- Experience working in supported accommodation or outreach services.
- Strong advocacy skills and a commitment to excellent customer service.
- Financial awareness and IT proficiency, including Microsoft Office.
- Understanding of welfare benefits and their application processes.
THE CONTRACT
- Hours: 35 hours per week, Monday to Friday, 9am-5pm.
- Duration: 3-month contract with potential for extension.
- Pay: £17.41 per hour LTD / £14.84 per hour PAYE (inclusive of holiday).
HOW TO APPLYTo apply for this role, please email a copy of your CV to or call to discuss the role in more detail!If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
