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I'm recruiting for a European Operations Supervisor to join a global freight forwarder.
Responsibilities:
- Overseeing the operation through planning direction and control of all operational activities on a day tp day basis.
- Manage import and exports shipping process
- Handling European services
- Developing the team
- Preparing performance progress reports for senior management
- Monitoring and reviewing vat and duty exposure
- Managing holiday/ sickness cover
- Ensuring customers requirements are met to a high standard
- Liaising with customers, overseas partners and suppliers
- Prepare shipping documentation and ensure compliance with regulations and legal requirements.
- Track and monitor shipments, providing real-time updates to customers
- Address any issues or delays promptly and implement effective solutions
- Provide excellent customer service at all times
Skills required:
- Previous experience within a similar role at a senior level
- Ability to motivate a team
- PC litearte
- 5years+ experience International road freight
- Good customer service skills
- Experience with Customs paperwork
Working hours:
- Monday - Friday 0900am - 1700pm Hybrid 2 days in office and 3 days from home
