SonicJobs Logo
Left arrow iconBack to search

Senior IT Support Engineer

In Technology Group
Posted 2 hours ago, valid for 16 days
Location

Sedgefield, County Durham TS21, England

Salary

£35,000 - £42,000 per annum

info
Contract type

Full Time

Retirement Plan

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

Sonic Summary

info
  • We are seeking a Senior IT Support Engineer for a leading software company in the energy sector, offering a salary between £35,000 and £50,000 depending on experience.
  • The role involves resolving advanced 2nd and 3rd line tickets, providing support across Windows Server and Office 365, and managing network setups.
  • Candidates should have experience in hardware support, troubleshooting, and optimizing virtual servers and cloud technologies.
  • The company offers benefits including 33 days of paid annual leave, a quarterly bonus, and hybrid working arrangements.
  • This opportunity is ideal for individuals looking to advance their careers in a dynamic environment with strong growth potential.

We are recruiting on behalf of a long-time client, a leading software company in the energy sector that has worked with some of the biggest names in the industry! With over 20 years of delivering top-tier software and holding more than 55% of the market share, their growth is a testament to the amazing team they have built - with strong staff retention and continuous expansion.

Senior IT Support Engineer
Sedgefield/Hybrid
35,000 - 50,000 (DOE)

Responsibilities:

  • Resolving advanced 2nd line/3rd line tickets, escalating where necessary
  • Providing support across Windows Server, Office 365, and various hardware systems
  • Managing network setups, troubleshooting routers, switches, and firewalls
  • Maintaining and optimizing virtual servers and cloud technologies
  • Collaborating with the Project & IT Manager to keep the company's tech infrastructure running smoothly
  • Working closely with internal teams to provide deskside support and ensure seamless operations

Tech Stack:

  • Windows Server
  • Office 365
  • Networking (Routers, Switches, Firewalls)
  • Virtual Servers
  • Hardware support and troubleshooting

Benefits:

  • 33 days paid annual leave
  • Quarterly bonus of up to 1000
  • Hybrid working - only two days in the office
  • Company pension scheme
  • Electric car scheme
  • On-the-job training with plenty of room for professional growth

If you're ready to take your career to the next level and be part of a dynamic, forward-thinking company, this could be the perfect opportunity for you.

Click apply to be considered.

For further information or any queries, please contact me at 0191. 249. 3639 or via email at Darcey . obyrne @ in technology group . com.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.