Service Administrator

Insight Select Ltd

Posted a day ago, valid for 9 days

Sevenoaks, Kent TN14, England

Full Time

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Sonic Summary

My client, a leading SME in Sevenoaks, is seeking a Service Administrator to join their Aftersales team on a permanent basis.
The role involves handling customer calls, raising service jobs, and invoicing for completed work.
Candidates should have at least 2 years of experience in a Customer Service or Aftersales role.
The salary for this position ranges from £25,000 to £30,000, depending on experience.
Additional benefits include private healthcare, free parking, and a friendly office culture.

Service Administrator / Sevenoaks, Kent / £25,000 - £30,000 Overview:My client, a leading SME in the Sevenoaks area, are looking for a Service Administrator to join their Aftersales team on a permanent basis. Role & Responsibilities:

Working in an Aftersales team of 4, you will be primarily responsible for taking customer calls regarding servicing of equipment and machinery
Raising the job, ensuring the servicing is booked in
Raising invoices for any work that has been completed
Assist with daily service department needs
Liaise with various teams across the business
Make some outgoing calls to companies who may have lapsed and assess their needs

Essential Skills & Experience:

2+ years’ experience in a Customer Service or Aftersales role
Confident using multiple internal systems
Understanding of aftersales processes
Great communication skills
Import experience would be an advantage

Package:

Salary of £25,000 - £30,000 (dependent on experience)
Monday to Friday, 8am – 5:30pm
Private healthcare
Free parking
Great offices and friendly office culture

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