- Configuration and administration of their client’s desktop support environment
- Assisting with and becoming a key player in the integrity and quality of data within NetSuite ERP & internal systems
- Install and configure appropriate software and functions according to specifications
- Maintain local networks to ensure optimal performance
- Ensure security and privacy of networks and computer systems
- Provide guidance to users on how to operate new software and computer equipment
- Organise and schedule upgrades and maintenance
- Perform troubleshooting to diagnose and resolve problems.
- Proven experience as an IT technician supporting a Microsoft Windows and Office 365 environment
- Excellent interpersonal and communication skills
- Outstanding organisational and time-management skills
- Good knowledge of diverse computer systems and networks, internet security and data privacy principles
- NetSuite or similar ERP systems experience
- Degree
- Circa £30,000 base salary (depending on experience) + discretionary staff bonus
- Hours 9am to 5.30pm with 4pm finish Fridays
- 27 days holiday pa + bank holidays
- Pension scheme
- Free on-site parking
- + more