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Exciting Career Opportunity: Assistant Service Manager (£33K - £36K)
Are you ready to take your career to the next level in an exhilarating and dynamic environment? Join a thriving lift engineering company, where every day brings new challenges and opportunities for growth. As our Assistant Service Manager, youll play a key role in ensuring our service department runs like a well-oiled machine. Working closely with the Service Manager, youll help shape the future of our operations and make a real impact on the companys success.
Why This Role is Perfect for You:
- Make a Difference: Youll be at the heart of our service department, assisting the Service Manager in managing a talented team of lift engineers, and overseeing operations to ensure smooth daily processes.
- Collaborate and Lead: Youll play a pivotal role in planning daily tasks for the engineers, managing schedules, and ensuring everything is completed on time and to the highest standards.
- Growth Opportunities: Learn new systems, develop your skills, and contribute to improving internal processes as the company continues to grow and innovate.
- Customer-Focused: Youll interact directly with customers, providing top-tier service, attending meetings, and keeping them updated on progress ensuring their needs are always met.
- Dynamic Responsibilities: From booking return visits and raising purchase orders to managing quotations and new contracts, no two days are the same.
- Team Collaboration: Liaise closely with the accounts team to ensure seamless processing of jobs, and ensure that all records are meticulously maintained.
- Work-Life Balance: Enjoy a structured 8am to 5pm office-based role with 31 days of annual holiday, in addition to statutory holidays, so you can recharge and enjoy your time off.
- Stability and Benefits: Secure a role with a company offering a competitive salary, a generous pension scheme, and the chance to be part of a growing, innovative team.
Key Responsibilities:
- Assisting in managing a team of lift engineers and planning their daily workload.
- Ensuring all reports from engineers are correct, complete, and submitted on time.
- Managing work schedules, ensuring jobs are completed efficiently and accurately.
- Coordinating customer service and meetings to keep clients up to date.
- Raising purchase orders, quotations, and contracts, and supporting general admin duties.
- Updating the ESM management system with critical information such as contracts, service visits, and breakdowns.
This is your chance to be part of an exciting journey with a company that's growing and evolving and we want you to grow with us! If youre self-motivated, enjoy learning new systems, and thrive in a busy, collaborative environment, this is the role for you!
Ready to take on this challenge? Apply today and become a vital part of our service departments success!
