Head of Administration

Do you thrive on creating structure, supporting teams, and delivering exceptional internal service?

A long-established and well-respected accountancy and advisory firm based in Shaftesbury is seeking a Head of Administration to lead their admin function and provide direct support to Client Service Managers.

This is a crucial hybrid role, combining team leadership with hands-on administrative support. You’ll be instrumental in refining workflows, enhancing internal operations, and ensuring that both colleagues and clients receive an outstanding level of service.

Sound like your next step?

Apply today for this Head of Administration job in Shaftesbury and help shape the operational success of a firm that truly values its people.

Leadership & Oversight:

• Manage and lead the administration team, ensuring delivery of consistent, high-quality support across the firm
• Assess and refine existing admin processes, driving ongoing improvements and standardisation
• Supervise workflows and short- to medium-term admin projects, managing resources and time effectively
• Monitor and provide management information and reporting to senior leadership, including workflow assessments, resourcing needs, and client file reviews
• Collaborate with the Financial Services team to ensure seamless client service across departments

Hands-On Administration:

• Provide dedicated admin support to Client Service Managers, including arranging meetings, preparing reports, and managing client correspondence
• Maintain accurate and up-to-date client records and data across internal systems
• Ensure that all work complies with data protection, confidentiality, and internal policies
• Prepare and send professional client communications and manage meeting follow-ups and action logs

This Dorset-based firm has built its strong reputation by consistently delivering expert advice with a personal touch. With a dedicated team and a broad range of accountancy, tax, financial planning, and advisory services, they are committed to long-term client relationships and high service standards.

Known for nurturing talent and fostering collaboration, they offer a workplace where your ideas will be heard, your development supported, and your efforts recognised.

Experience:

• 5-8 years of experience in an accountancy services environment, with a proven track record of exceeding expectations
• Prior managerial experience in a professional services firm, including team leadership and project oversight
• Comfortable working cross-functionally with solicitors, financial planners, and other professional service providers

Skills & Attributes:

• Technically strong with solid knowledge of accountancy operations and administration best practices
• Effective communicator and natural motivator - someone who leads by example
• Strong time management and multi-tasking ability in a fast-paced setting
• Confident with Microsoft Office Suite and accountancy software systems
• Well-organised, proactive, and solutions-oriented with excellent interpersonal skills

• £36,000 to £42,000 per annum
• Permanent, full-time position
• Flexible / hybrid working
• Generous annual leave
• Supportive and social team
• Health and wellbeing support
• Company pension
• Open and inclusive culture
• Ongoing progression
• Career development opportunities
• Plus more

If you're looking for a Head of Administration job in Shaftesbury, where you can lead a talent team and grow within a respected firm, apply now or contact us to find out more.

Public Practice Recruitment Ltd recruits high-calibre accounting professionals at all levels for tax, accounts, and auditor jobs on both a permanent and temporary basis for accountancy firms.

Specialising solely in accountancy recruitment, Public Practice Recruitment Ltd regularly has new accountancy jobs in Shaftesbury and has a superb track record of meeting and exceeding expectations for accountants looking for their next accounting role.