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- Hourly Rate: £13.62
- Location: Sheffield, S4
- Job Type: Full-time
We are seeking a dedicated Home Ownership & Revenues Assistant to join our Home Ownership Unit. This role is crucial in providing administrative support and delivering a quality, customer-focused service, particularly in respect of Right-to-Buy processes.
Day-to-day of the role:- Assist in processing Right to Buy (RTB) applications in accordance with legislation.
- Conduct RTB interviews and assist customers with all enquiries.
- Maintain comprehensive RTB records and assist in the preparation of statistical data.
- Liaise with service partners and relevant outside bodies to monitor the progress of RTB applications.
- Prepare RTB documentation and communicate effectively with RTB applicants, both verbally and in writing.
- Ensure adherence to all financial regulations and corporate policies of the Council related to clerical support services within the unit.
- Deliver administrative support services within the unit, emphasizing quality, customer care, consultation, and teamwork within clearly established and monitored service standards.
- Provide support and assistance to Home Ownership and Revenues Officers to achieve key service targets.
- Experience in handling financial transactions and working in a busy finance/admin environment.
- Good communication skills – both written and verbal.
- Strong organisational skills and the ability to work to deadlines and under pressure.
- Proficient IT skills, including experience with Microsoft Word and Excel.
- Excellent numeracy skills and a keen attention to detail.
- Effective team worker with a customer-focused approach.
- Flexible, responsible, and able to structure own workload and that of others.
- Competitive hourly rate.
- Opportunity to work in a supportive team environment.
- Extensive training and development opportunities.
- Inclusion in council-wide initiatives and access to various benefits.
To apply for the Home Ownership & Revenues Assistant position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
