Lead Practitioner

Job Purpose:

To manage the day to day functioning and performance of a designated service team and area of specialist service delivery to ensure a positive working environment is maintained and a quality service is delivered.

Key accountabilities:

1. Implement, develop and assist in the management of services delivered by the team within a defined specialist area.

2.. Support the Service/Area Manager to develop, deliver, monitor and improve processes, control systems and work environments to meet quality requirements and contractual needs including KPIs.

3. Develop, deliver and operationally lead quality service delivery elements, pathways and resources that meet service and local need.

4. Manage, mentor, coach and ensure the development of staff reporting to you, including volunteers. This includes involvement in delivering appropriate training, recruitment, induction, monitoring performance, managing absence and appraisals/supervisions.

5. Manage a caseload of service users, completing and reviewing high quality and comprehensive assessments, risk assessments and support plans, including liaising with family members, significant others and professionals / agencies as appropriate.

6. Maintain accurate and up to date records and reports and provide written and verbal reports as required.

7. Analyse information and utilise this analysis to continuously improve the service.

8. Work as part of the local management team and participate in working thematic groups and corporate activities.

9. Contribute to the delivery of company strategy by communicating and implementing objectives and priorities at project level.

10. Take responsibility for Health & Safety issues in the working environment.