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NPI & Product Support Engineer
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent role.
£30,000 - £40,000, Sheffield
37.5 hours per week (Monday to Thursday, 07:30 16:00, Friday 07:30 13:00)
Our client is now seeking an NPI & Product Support Engineer to join their dedicated, specialist team. The successful candidate will be an excellent communicator, co-ordinating a cost effective and timely introduction of new products in collaboration with other departments and will make an essential contribution to continuously improving their products and processes for the benefit of their customers.
Who they are
Our client designs and builds products which are dedicated to supporting the postural needs of children with a wide range of disabilities. Their mission is to enable each and every child to have the best possible opportunity of a functional, pain-free future. To work in partnership with the people who matter to make society a better place for those with disabilities and to make a positive difference to communities by staying true to their vision and values and being an outstanding employer.
Key responsibilities
Co-ordinate with all relevant departments (R&D, Operations, Procurement) to ensure a cost effective and timely introduction of new products.
Identify and implement processes for new products.
Plan and oversee new manufacturing processes and ensure successful transition.
Conducts risk assessments and risk mitigation.
Identify, report and resolve production bottle necks.
Ensure product and process quality.
Produce project timelines and costings for production.
Assess tooling requirement and ordering.
Design transfer ownership.
Produce and update technical literature.
Generation of part codes and UDIs.
Work with suppliers / procurement to ensure materials and components are delivered on time.
Facilitate feasibility studies.
Product support on existing lines.
Implement design change controls where necessary.
Ensure compliance of the product and process.
Implement corrective actions where necessary.
Support cost reduction activities.
Conduct root cause analysis and problem solving where required.
Participate in continuous improvement projects, using lean methods.
Key Requirements
The ideal candidate will have a minimum of 2 years of experience in a similar role and have a background in process engineering within a manufacturing environment. You will be qualified in a relevant discipline, either apprentice trained or to degree level. As an experienced engineer, looking for improvements and new technical solutions will come naturally to you.
You are enthusiastic about what you do, have a positive can-do attitude and with adaptability and resilience when under pressure.
A self-starter who will see projects through to a timely and cost-effective solution.
Excellent stakeholder management skills; able to work collaboratively and with good teamworking.
Well-developed problem-solving skills.
Production process improvement experience for efficiency (material utilisation; time; cost; quality; compliance).
Experience of working with different materials such as wood, sheet plastic, fabric, sheet cardboard etc. would be helpful.
An understanding of engineering and manufacturing software / tooling.
Knowledge or experience working with medical devices manufacture, assistive furniture or postural support products would be desirable as would knowledge of medical device regulations, however this is not essential, training will be provided.
What they can offer you
This work really does change young lives for the better and our client stays true to their values in everything they do: Ethical; Passionate; Caring; Innovative; Collaborative.
The successful candidate will receive a competitive salary, 33 days holiday per year (including bank holidays), access to company pension and healthcare schemes and a great range of benefits, rewards and training opportunities tailored around their core values and designed to help you reach your full potential whilst feeling truly valued and appreciated for the work that you do.
Excited to be recognised as a Great Place To Work in 2024, they provide a positive, inclusive environment where their colleagues play an active part in the growth of their business. They offer a high performing and supportive team environment where talented people can really grow and be proud of their contribution to the important work that they do.
They are proud to have a people-focused culture. Charity and social activities play an active part in their working lives, and they are proud to be a responsible corporate citizen. It all contributes to creating a working environment which is friendly, supportive and encouraging.
Other benefits:
Competitive salary
33 days holiday (including bank holidays)
Westfield Healthcare plan (including Employee Assistance Programme e.g. DoctorLine
Profit share scheme
Pension scheme (with salary exchange / sacrifice option)
Life Assurance
Free Parking
Flexible working & Flexi-leave scheme
Charity & Social activities
Volunteering Days
Tax free childcare scheme
Cycle to Work scheme
Enhanced family benefits (e.g. Maternity, Paternity, Adoption leave)
Electric vehicle charging points
Team bonding fund
Elected Learning
Service recognition awards
BHTA Advantage Scheme (deals and discounts on shopping, motoring, travel & wellbeing)
Wellness Action Plan
