- Cross-selling products and identifying growth opportunities
- Supporting existing clients with orders and increasing their spend
- Assisting clients in selecting the right products
- Liaising with internal teams, including dispatch, hauliers, purchasing, accounts, and sales
- Building strong client profiles to enhance sales efforts
- Managing orders, customer service, and documentation
- Excellent written and verbal communication skills
- The ability to work independently and as part of a team
- Experience using CRM systems and Microsoft Office