Customer Service Administrator

Temporary Customer Service Administrator Location: Sheffield Hours: Full-time, Monday - Friday, 8:30am - 5pm Pay Rate: £12 per hour Duration: Temporary, with the potential to become permanent for the right candidateSF Recruitment are seeking a motivated and organised Customer Service Administrator to join our client's team on a temporary basis. This role offers full-time hours, with the potential to transition into a permanent position based on performance. Key Responsibilities:

• Provide exceptional customer service by responding to inquiries via phone, email, and in-person.
• Assist with administrative tasks, including data entry, filing, and managing correspondence.
• Maintain accurate records and update customer information in our database.
• Coordinate with internal teams to ensure customer needs are met promptly and efficiently.
• Handle customer complaints and issues with professionalism and a solution-focused approach.

Ideal Candidate:

• Previous experience in a similar customer service or administrative role, particularly within the construction, manufacturing, or engineering sectors, is highly advantageous.
• Strong communication skills, both verbal and written.
• Excellent administrative and IT skills, including proficiency in Microsoft Office.
• Ability to work independently as well as part of a team.
• Detail-oriented with strong organizational skills.
• Available immediately or on a short notice period

Benefits:

• Competitive hourly rate of £12 per hour.
• Opportunity for the role to become permanent for the right candidate.
• Gain experience in a dynamic and supportive work environment.
• Immediate start

If you're a proactive individual with a background in customer service and administration, and you're looking for an opportunity to grow within a reputable company, we'd love to hear from you! Please apply today for immediate consideration.