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Customer Service AdministratorLocation: SheffieldSalary: Up to £27,000 per annum
Elevation Recruitment Group is currently recruiting for a Customer Service Administrator on behalf of our client, a well-established and growing manufacturing business based in Sheffield. This is an exciting opportunity to join a thriving company that is dedicated to quality and customer satisfaction.
Customer Service Administrator Key Responsibilities:- Act as the first point of contact for customer enquiries via phone and email
- Process customer orders and manage order tracking efficiently
- Provide accurate and timely responses to customer queries regarding products, orders, and deliveries
- Liaise with internal departments (such as production, logistics, and sales) to ensure smooth order fulfillment
- Maintain accurate records of customer interactions and transactions
- Resolve customer complaints and issues while maintaining a high standard of customer service
- Previous experience as a Customer Service Administrator or similar customer based role
- Excellent communication and interpersonal skills
- Strong ability to manage multiple tasks and prioritise effectively
- Attention to detail and strong problem-solving abilities
If you're an experienced Customer Service Administrator looking for your next challenge in a company that values your skills and expertise, this could be the role for you. Join a business that prides itself on innovation and excellence.
