Customer Service Advisor

Dynamite Recruitment Solutions Ltd

Posted 7 hours ago, valid for 23 days

Sheffield, South Yorkshire S25 2XQ

£20,000 - £24,000 per annum

Full Time

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Sonic Summary

Dynamite Recruitment is seeking a Customer Service Advisor for a full-time, permanent position in Dinnington with a salary of £23,500.
The role involves handling inbound calls from existing customers, addressing queries, and ensuring customer satisfaction.
Candidates should have prior experience in customer service and be capable of building relationships with customers and internal departments.
The position offers benefits including 22 days of holiday, which increases to 25 days, along with a structured training program and opportunities for progression.
Interested applicants are encouraged to apply now or contact the recruitment team for more information.

Customer Service Advisor Dinnington £23,500 Full Time / Permanent Dynamite Recruitment are excited to confirm that we have a brand new role for one of our biggest clients who are recruiting a Customer Service Advisor to join their team. This role will be dealing with existing customers and offers variation within the role where you can build relationships with customers, engineers and other internal departments. The Benefits of a Customer Service Advisor:

A competitive salary
22 days holiday raising to 25 days
A structured training programme and ongoing support
Plenty of progression available

The Role of a Customer Service Advisor:

Handling inbound calls from existing customers and dealing with queries such as invoice queries, confirmation of dates engineers are attending site, any issues the customer may have
Problem solving and ensuring the customer is satisfied
Building relationships with customers, engineers and other departments
Ensuring the database is up to date with notes and any changes that need amending have been completing
Replying to customers via email
Ensuring you are delivering a high level of customer service

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