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French Speaking! Customer Service Administrator Sheffield- HYBRID WORKING
Are you passionate about delivering exceptional customer service? Are you looking for a role where you can utilise your language skills? If so, we have an exciting opportunity for you!
Our client in Rotherham is looking for dynamic and customer-focused individuals to join their team as Customer Service Administrators . This is a fantastic opportunity to work for a leading company that values its employees and offers a vibrant, multicultural working environment.
Key Responsibilities of the Customer Service Administrator :
- Responding to customer enquiries via phone, email, and live chat
- Providing accurate information and solutions to customers in a timely and professional manner
- Handling customer complaints and resolving issues effectively
- Processing customer orders and liaising with internal departments to ensure timely delivery
- Handling and reviewing export documentation to ensure compliance with regulations
- Updating customer records and maintaining detailed and accurate logs of interactions
- Stay informed about product details and updates to provide accurate information to customers
Customer Service Administrator Requirements:
- Fluency in either French (both written and spoken)
- Excellent communication skills in English
- Previous experience in a customer service role
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
If you are enthusiastic about customer service and meet the above requirements, we would love to hear from you!
