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Service Desk Team Leader

Searchability (UK) Ltd
Posted 21 hours ago, valid for a month
Location

Sheffield, South Yorkshire S1 2BP, England

Salary

£30,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Service Desk Team Leader, ideal for a first or second line support engineer looking to advance into a leadership role.
  • The salary for this position is up to £32,500, accompanied by excellent benefits.
  • Candidates must have service desk experience within a Microsoft environment and be willing to work from 13:00 to 21:00, Monday to Friday.
  • Experience in mentoring professionals and living locally to Sheffield is required, while additional experience with an MSP and technical certifications are preferred.
  • Interested applicants can apply by calling 07880 358 143 or emailing directly.

Service Desk Team Leader

Exciting opportunity for a current first or second line support engineer to step up in to a leadership position.

  • Salary up to £32,500 with excellent benefits on top
  • Fantastic culture designed to progress you as a professional
  • Sheffield based client
  • Must be willing to work 13:00 to 21:00 - Monday to Friday
  • To apply please call 07880 358 143 or email

Based out of our head office in Sheffield, we are an internationally renowned organisation who deliver exceptional technical projects to clients across the world

What you will be doing;

You will become a key part of our technical support team, leading a close knit team, ensuring that you deliver on the agreed SLA's, KPI's and play a part in the team's success. You will run reviews and look to mentor the guys through issues to ensure successful resolution and work with the team manager to become a key professional in the team make up.

We need you to have;

  • Service Desk experience within a Microsoft environment
  • Experience mentoring professionals in this space
  • Live locally to Sheffield
  • Happy to do early and late shifts

It's nice to have;

  • Experience working for an MSP
  • Technical certifications and qualifications
  • Have experience working within a customer facing position

To be considered

Please either apply by clicking online or emailing me directly to . For further information please call me on 07880358143. I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.