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Spanish Speaking Customer Service Specialist

Spanish Speaking Customer Service Specialist

Chase and Holland Recruitment Ltd

Posted 5 hours ago, valid for 7 days

Sheffield, South Yorkshire S5 8DP

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The position is for a Spanish Speaking Customer Service Specialist in Sheffield, offering a salary of up to £29,000 and a hybrid working model.
The role involves supporting the customer order process, including handling complex and export orders, while ensuring timely order processing and effective communication with customers.
Candidates should have proven customer service experience, preferably in order processing, and knowledge of export orders is desirable.
Excellent communication skills and the ability to work collaboratively in a team are essential, along with IT literacy and adaptability to software like Salesforce.
This opportunity is ideal for individuals looking to contribute to a well-established global manufacturing and distribution business.

Spanish Speaking Customer Service Specialist – Sheffield – Up to £29,000 (Hybrid)Chase & Holland are proud to be working with a global manufacturing and distribution business in the Sheffield area who are currently seeking an enthusiastic and professional Customer Service Specialist to join their passionate and dedicated team.This is a fantastic opportunity to join a well-established and successful business, contributing towards the overall customer experience by supporting across the customer order process, including complex and export orders. Benefits:

Hybrid working
Competitive salary
Excellent working environment

Spanish Speaking Customer Service Specialist Responsibilities:

Liaising between sales colleagues and customers to clarify orders, being a main point of contact and developing customer relationships
Ensuring orders are processed in a timely fashion in order to meet cut-off deadlines
Handling incoming customer enquiries/queries regarding products, order adjustments, complaints, timescales and more complex orders
Organising all documentation and certifications as necessary for export orders
Working cooperatively within the Customer Service team to support across the use of Salesforce, export orders, complaints, new product information and IT enhancements
Supporting in the coordination of all customer-service activities including shipments, inventory levels, orders and sales activities

Required Skills & Experience:

Proven customer service experience within a similar role including order processing
Experience and knowledge of processing export orders is desirable
Excellent communication skills, able to work effectively within a team and build customer relationships
IT literate and adaptable to new software/systems such as Salesforce, SAP, Sage etc

If you are interested in finding out about this exciting Spanish SpeakingCustomer Service Specialist opportunity, please click ‘apply now’.Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire.

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