Trade Counter Customer Service Advisor

Job Title: Trade Counter Customer Service Advisor Location: SheffieldSalary: 25-30k DOEElevation are working with a successful, family run business who are seeking a confident Trade Counter Customer Service Advisor to join their team based in Sheffield. Duties of the the Trade Counter Customer Service Advisor: 

• Serving customers on the trade counter as well as answering incoming calls, responding to customer queries. 
• Responding to email queries in a timely manner. 
• Using ERP/CRM systems to accurately input and update customer details and orders. 
• General administrative duties including filing, scanning and archiving. 
• Assisting the sales team with day to day task as well as some lead generation. 
• Building strong product knowledge. 

Skills and Experience of the Trade Counter Customer Service Advisor: 

• Experience in a Customer Service or Sales Administrator role
• Excellent verbal and written communication skills
• Competent with ERP/CRM systems
• Confident working independently and as part of a team
• Experience within the welding or industrial supplies sector is preferred but not essential

Benefits:

• Competitive Salary 
• Commission and bonus structure 
• Christmas shutdown and birthday off

If you are interested in working for a family run business with an excellent culture then please apply now!