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We are recruiting for Collections Advisors in Sheffield to join an existing team on a permanent basis! Our client works with some of the largest retail, banking and commercial businesses around the UK to help recover overdue debts and arrange payment solutions, helping people clear their debts. Shifts between 8am to 8pm - Monday to Friday Salary wise, you can expect a basic salary of up to £25,000 (depending on experience) plus a monthly bonus based on your performance, giving you a realistic earning potential of £30,000 + per year
The Role;- Making and receiving telephone calls from businesses and individuals to recover debts
- Handling conversations in a sensitive and professional manner over the telephone
- Accurate input of data to records on the customer database
- Following processes and guidelines regarding
- Working in an open plan, contact centre environment
- Working to personal and team targets
- Previous experience working within a collections role
- Clear and confident communications skills
- Being comfortable working to targets
- Strong IT skills
- Happy to make outbound calls
Benefits
- Welcoming working environment
- Casual smart dress code
- Company pension
- Colleague discount scheme
- Christmas Savings Scheme
- Free on-site parking
- Employee Assistance Programme
- Attractive bonus, incentives and performance rewards
- Hybrid working (subject to reaching required standards)
This a full-time permanent role working 37.5 hoursThe office is based in the S3 Post Code Area! Successful applicants will be required to complete CCJ/DBS and other background checks prior to starting employment. CCNorthwest
