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Inbound Collections Advisor

MPJ Recruitment Ltd
Posted 15 days ago, valid for 7 days
Location

Sheffield, South Yorkshire S5 8DP

Salary

£26,000 - £800 per month

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Inbound Collections Advisor position offers a salary of up to £26,000 plus a monthly bonus of up to £800, with an OTE of £35k.
  • The role requires experience in collections, credit control, or debt recovery.
  • The job involves handling inbound and outbound calls to recover outstanding debts and requires professional and empathetic communication skills.
  • Candidates will also be responsible for accurately updating customer information in the CRM system and adhering to compliance regulations.
  • This position is based in Sheffield and allows for hybrid working after training, with additional benefits including paid training, pension contributions, and holiday entitlement.

Inbound Collections Advisor - £35k OTE

Monday-Friday (hybrid after training)

Up to £26,000 + monthly bonus (up to £800 p/m)

Sheffield

Do you have experience working in a collections, credit control or debt recovery role?

If you do, please read on as we are proud to be representing a leading financial services business based in the Sheffield area that is looking to grow its collections team.

We work with some of the largest retail, banking and commercial businesses around the UK to help recover overdue debts and arrange payment solutions, helping people to clear their debts.

Inbound Collections Advisor role:

  • You will be dealing with inbound and making outbound calls to customers to recover outstanding debts.
  • Handle difficult conversations with customers in a professional and empathetic manner.
  • Accurately input information taken during your conversations on to the CRM system updating customer progress and details.
  • Following compliance and regulations set out by the business.
  • Working towards team and individual targets surrounding collections.
  • Dealing with customer payment details and negotiating agreements.
  • Constantly strive to deliver an excellent level of customer service.

Inbound Collections Advisor benefits:

  • Fully paid training
  • Excellent opportunity for progression
  • Hybrid working once fully up to speed
  • Monthly bonuses
  • Pension contribution
  • Holiday entitlement
  • Free parking

Interested in knowing more?

CLICK APPLY.

Successful applicants will be required to complete CCJ/DBS and other background checks prior to starting employment.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.