Workshop & General Manager

Workshop & General Manager

Department: WorkshopReports to: Operations DirectorHours of Work: 39 per weekEmployment Type: PermanentSalary: £36,000 - £46,000Location: Onsite / Requires Travel

Summary of the Position

The Workshop & General Manager will work alongside the existing Workshop Manager and act as a liaison between projects, procurement, and the wider team to ensure that all projects are built and delivered within required timescales.

Key Responsibilities

Team Leadership & Coordination:

• Manage and lead a team of technicians, engineers, and support staff to ensure smooth operations and project execution.
• Oversee daily workshop activities, ensuring coordination with project teams, procurement, and other departments to meet deadlines.
• Plan and prioritize team workload, adapting to changing circumstances and reporting progress effectively.

Operational Management:

• Ensure all tools, equipment, and materials are available, well-maintained, and used efficiently.
• Implement quality control measures to ensure high standards in project outputs and address issues promptly.
• Enforce health and safety protocols, conduct risk assessments, and ensure adherence to industry regulations.
• Streamline processes to improve productivity, reduce costs, and enhance overall efficiency.
• Liaise with clients, suppliers, and stakeholders to ensure alignment and address any concerns.

Technical Documentation & Compliance:

• Generate and manage technical documentation in accordance with product development processes and company policies, including:
  • Build logs
  • Non-Conformance Reports (NCRs) & Engineering Change Requests (ECRs)
  • Equipment registers and calibrations
  • Risk Assessment Method Statements (RAMS)
  • Standard Operating Procedures (SOPs)
• Work with engineering managers to ensure all product and subsystem requirements are met across projects.

Training & Development:

• Provide training and mentorship to team members to build skills and foster a collaborative work environment.
• Ensure all workshop staff follow safe and efficient Standard Operating Procedures (SOPs).

On-Site Work Requirements:

• Travel to customer sites as required, sometimes working alone and for extended periods.

Essential Skills & Experience:

• Previous experience leading a team in a similar role or industry.
• Strong mechanical/engineering background.
• Proven ability to manage time effectively and prioritize tasks based on company objectives.
• Positive, proactive attitude with the ability to inspire and motivate others.
• Strong teamwork and cross-functional collaboration skills.
• Problem-solving mindset with the ability to identify technical, systemic, or process-related issues and offer solutions.
• Excellent written and verbal communication skills (English).
• Full UK Driving License.