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Schedule: Monday - Friday, Day Shifts
Salary: 30,000
My client, a large Plant company operating nationwide, is looking for a dedicated Service Controller to join their team.
The Role of Service Controller Includes:
- Handling Enquiries:Responding to hire and service enquiries via telephone, email, and our online ordering system.
- Breakdown Management:Managing calls from customers and arranging for engineers to attend breakdowns promptly.
- Job Card Management:Updating job cards on the internal database and allocating jobs efficiently.
- Machine Availability:Checking the availability of machines and ensuring their status is always up-to-date in our systems.
- Coordination:Collaborating with the engineering and transport teams to ensure the correct machines are ready and delivered to customer sites.
- Customer Service:Communicating effectively with colleagues and providing a helpful and friendly point of contact for depot enquiries.
- Industry Experience:Previous experience in the Plant, Powered Access, Tool, or Material Handling industries.
- Technical Skills:Proficiency with Microsoft Office Suite and general computer skills.
- Communication Skills:Strong verbal and written communication abilities.
- Organisational Skills:Ability to multitask and manage time effectively in a fast-paced environment.
- Problem-Solving:Strong problem-solving skills to address and resolve service issues efficiently.
- Team Player:Ability to work well within a team and support colleagues in achieving common goals.
- Career Growth:Opportunities for professional development and career progression within a leading national company.
- Supportive Environment:A friendly and supportive team culture.
If this Service Controller role interests you or if you are seeking advice on your next career move, please contact Chloe at Kemp Recruitment on (phone number removed). Alternatively, apply with an up-to-date CV.
