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2nd/3rd Line Support Engineer - Sheffield
Are you a skilled IT support professional looking for your next challenge? Our client, a leading Software House based in Sheffield, is seeking a talented 2nd/3rd Line Support Engineer to join their dynamic team.
Key Responsibilities:
- Manage and maintain Dell server hardware and Dell, Lenovo, and HP workstation hardware.
- Configure and troubleshoot network switches, firewalls, access points, and ethernet cabling.
- Administer and support common network services such as DNS, DHCP, and site-to-site VPNs.
- Provide expert support for infrastructure and platform migrations between on-premise and hosted environments.
- Collaborate with teams to utilize Microsoft Azure DevOps Server effectively.
What We're Looking For:
- Proven experience in 2nd and/or 3rd line IT support roles.
- Strong hardware expertise in Dell, Lenovo, and HP technologies.
- Solid understanding of network infrastructure and services.
- Experience in migration pathways between on-premise and hosted platforms (desirable).
- Knowledge of Microsoft Azure DevOps Server (desirable).
- Excellent problem-solving skills and a proactive approach to IT challenges.
Why Join?
- Be part of an innovative and supportive team in the heart of Sheffield.
- Opportunity to work with cutting-edge technologies and infrastructure.
- Competitive salary and benefits package.
- Career development opportunities in a growing software house.
Location: London, UK / Remote Working
Salary: £30,000 - £35,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
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